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Retail

Effective Retail Selling Skills

Enhance retail sales performance through effective customer engagement and selling techniques.

3 days
In-person and Hybrid formats
Learning Outcomes
  • Master retail customer engagement and relationship building techniques
  • Understand retail customer psychology and shopping behavior patterns
  • Develop effective product presentation and demonstration skills
  • Learn upselling and cross-selling strategies for retail environments
  • Create memorable shopping experiences that drive customer loyalty
  • Implement visual merchandising principles to support sales efforts
Course Modules

Retail Customer Psychology and Engagement

Understand customer behavior, shopping motivations, and effective engagement strategies for retail environments.

Day 1

Product Knowledge and Presentation

Master product features, benefits, and demonstration techniques to effectively showcase merchandise.

Day 2

Sales Techniques and Customer Experience

Learn retail-specific selling techniques, upselling strategies, and methods to create exceptional shopping experiences.

Day 3

Ready to Register?

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