• 3-Day Live Programme

Negotiation Skills

Build the preparation, confidence and tactical judgement needed to negotiate effectively, uncover value and close durable agreements.

Move from reactive bargaining to principled negotiation

  • BATNA, ZOPA, anchoring and reservation points
  • Bargaining styles and adaptive negotiation approaches
  • Interests versus positions, listening and trust
  • Tactics, leverage, timing and pressure management
  • Collaborative problem-solving and win-win agreements

3 Days

Instructor-led live programme

3 Routes

E-Learner, In-person or online live 

US$700

Online E-Learner, excluding VAT

US$1,995

Online live, excluding VAT


US$2,295

In-person, excluding VAT

WHY THIS COURSE?

Prepare better, negotiate with confidence and create more value

This practical programme combines the psychology and tactics of negotiation with proven frameworks that can be applied immediately in workplace discussions, commercial deals and high-stakes conversations.
  • Practical, immediately applicable skills for real workplace negotiations.
  • Built on proven frameworks including BATNA, principled negotiation and integrative bargaining.
  • Covers both the psychology and the tactics of high-stakes conversations.
  • Delivered through case studies, scenarios and hands-on exercises across 3 intensive days.
PROGRAMME OBJECTIVES

What participants will be able to do

  • Understand core negotiation concepts including BATNA, ZOPA, anchoring and reservation points.
  • Recognise negotiation styles and adapt their approach to different situations.
  • Uncover interests behind positions to identify hidden value in every deal.
  • Apply proven tactics for anchoring, conceding and handling pressure.
  • Close agreements that are clear, concrete and built to last.
Flexible learning pathways

Choose the delivery format that fits your schedule

1

E-Learner Delivery

Live online learning combined with a focused discussion and assessment session delivered either in person or online.
US$700 excl. VAT
2

Online Live

A 3-day instructor-led virtual programme with real-time interaction, service scenarios, group discussion and collaborative practice.
US$1,995 excl. VAT
3

In-Person Live Programme

Face-to-face delivery ideal for hands-on practice, product demonstration activities, role plays and immediate facilitator feedback.
US$2,295 excl. VAT

E-LEARNER COURSES
Prefer to learn at your own pace?

Explore the self-paced eLearner version of this course and study when it suits you.
Course structure

Your 3-day negotiation programme

Each day builds a different part of the negotiation process, progressing from preparation and psychology to trust, tactics and durable agreement.
Day 1
Fundamentals & Preparation
Negotiation foundations, bargaining styles, psychology of negotiators, setting objectives, research and concession planning.
Day 2
Interests, Listening & Trust
Identifying interests versus positions, advanced questioning techniques, building rapport, empathy and trust under pressure.
Day 3
Tactics, Strategy & Win-Win Closings
Proven negotiation tactics, leverage and timing, handling objections and pressure tactics, collaborative problem-solving, de-escalation and closing durable agreements.
Flexible live delivery

Practical learning for busy professionals

Online Live Option
Length: 3 days, instructor-led live
US$1,995 excl. VAT
Attend a 3-day interactive live virtual programme from anywhere.
  • Live instruction and real-time interaction
  • Service scenarios and practical exercises
  • Group discussions and collaborative activities
  • Q&A sessions and facilitator feedback
  • Digital course materials, templates and job aids
In-Person Live Programme
Length: 3 days, instructor-led live
US$2,295 excl. VAT
In-person programme 
  • Live instruction and real-time interaction
  • Service scenarios and practical exercises
  • Group discussions and collaborative activities
  • Q&A sessions and facilitator feedback
  • Course materials, templates and job aids
Early bird and corporate group pricing is available on request.
Included resources

Practical tools to support real-world negotiations

Participants receive a complete suite of course materials to reinforce learning and support preparation, execution and review after the programme.

01 Interactive course content
02 Detailed course outline
03 Comprehensive learning outcomes
04 Insightful quizzes or assessments
05 Case Studies
Who should attend?

Designed for professionals who negotiate outcomes, resources and value

Managers and team leaders
For leaders negotiating budgets, resources, priorities and timelines across teams and stakeholders.
Sales, procurement and account professionals
For professionals responsible for commercial discussions, supplier negotiations and client agreements.
Business owners and entrepreneurs
For people handling client, partner or supplier deals who need a more structured approach.
Professionals seeking greater confidence
For anyone who wants to move from reactive bargaining to confident, principled negotiation.

Frequently asked questions

Everything you need to know before booking

How long is the programme?
The programme runs over 3 days. The online live option is delivered as a 3-day instructor-led virtual programme. The hybrid route includes live training plus a 1-hour discussion and assessment.
What are the delivery options?
You can choose an in-person live programme, a fully online live programme or a hybrid pathway with online learning and an in-person or online discussion and assessment session.
How much does the programme cost?
Online Live is US$1,995 excluding VAT. In-Person is US$2,295 excluding VAT.  Early bird and corporate group pricing is available on request.
Will participants receive a certificate?
Participants completing the hybrid requirements receive a Certificate of Completion when all programme requirements are met.
Can NKO Training deliver this programme for a corporate team?
Yes. Team bookings and tailored corporate arrangements can be discussed directly with NKO Training.
Ready to negotiate with greater confidence?

Register your interest or discuss a team booking.

Speak with NKO Training about programme dates, delivery pathways and corporate pricing.