• 3-Day Live Programme

Closing Sales

Strengthen every stage of the sales journey—from first contact and needs discovery to objection handling and confident closing.

Convert more opportunities into signed deals

  • The complete sales process and customer psychology
  • Building rapport, credibility and trust
  • Strategic questioning and needs discovery
  • Presenting solutions and value propositions
  • Objection handling and proven closing techniques

3 Days

Instructor-led live programme

3 Routes

E-Learner, In-person or online live 

US$700

Online E-Learner, excluding VAT

US$1,995

Online live, excluding VAT

US$2,295

In-person, excluding VAT

WHY THIS COURSE?

Build trust, uncover value and close with confidence

This practical programme develops the full sales process, combining customer psychology, rapport, discovery, value presentation, objection handling and proven closing strategies.
  • Learn the full sales cycle, from first contact to signed deal.
  • Use proven techniques for rapport, questioning and objection handling.
  • Apply practical closing strategies that can improve conversion rates.
  • Learn through realistic scenarios and hands-on practice across 3 days.
PROGRAMME OBJECTIVES

What participants will be able to do

  • Understand core negotiation concepts including The complete sales process and customer psychology.
  • Build rapport and trust with potential customers.
  • Identify customer needs through strategic questioning.
  • Present solutions aligned with customer value.
  • Handle objections and close deals with confidence.
Flexible learning pathways

Choose the delivery format that fits your schedule

1

E-Learner Delivery

Live online learning combined with a focused discussion and assessment session delivered either in person or online.
US$700 excl. VAT
2

Online Live

A 3-day instructor-led virtual programme with real-time interaction, service scenarios, group discussion and collaborative practice.
US$1,995 excl. VAT
3

In-Person Live Programme

Face-to-face delivery ideal for hands-on practice, product demonstration activities, role plays and immediate facilitator feedback.
US$2,295 excl. VAT

E-LEARNER COURSES
Prefer to learn at your own pace?

Explore the self-paced eLearner version of this course and study when it suits you.
Course structure

Your 3-day closing sales programme

Each day develops a different stage of the sales journey, progressing from trust and rapport to discovery, value presentation and closing mastery.
Day 1
Sales Foundations & Rapport Building
The sales cycle, customer psychology, and building trust and credibility with prospects.
Day 2
Discovery & Value Presentation
Strategic questioning to uncover needs, and presenting compelling, customer-aligned solutions.
Day 3
Objections & Closing Mastery
Handling objections with confidence and applying proven closing strategies to win deals.
Flexible live delivery

Practical learning for busy professionals

Online Live Option
Length: 3 days, instructor-led live
US$1,995 excl. VAT
Attend a 3-day interactive live virtual programme from anywhere.
  • Live instruction and real-time interaction
  • Service scenarios and practical exercises
  • Group discussions and collaborative activities
  • Q&A sessions and facilitator feedback
  • Digital course materials, templates and job aids
In-Person Live Programme
Length: 3 days, instructor-led live
US$2,295 excl. VAT
In-person programme 
  • Live instruction and real-time interaction
  • Service scenarios and practical exercises
  • Group discussions and collaborative activities
  • Q&A sessions and facilitator feedback
  • Course materials, templates and job aids
Early bird and corporate group pricing is available on request.
Included resources

Practical tools to support stronger sales conversations

Participants receive a complete suite of materials to reinforce learning and support preparation, discovery, objection handling and closing after the programme.
01 Interactive course content
02 Detailed course outline
03 Comprehensive learning                outcomes
04 Insightful quizzes or                     assessments
05 Case Studies
Who should attend?

Designed for professionals responsible for converting opportunities into business

Sales representatives and account executives
For sales professionals who need stronger rapport, discovery, objection-handling and closing capability.
Business development professionals
For professionals responsible for moving opportunities from initial contact to signed agreement.
Entrepreneurs and business owners
For people who sell directly to clients and need a more consistent, confident sales process.
Professionals building closing confidence
For anyone looking to improve negotiation, objection handling and closing performance.

Frequently asked questions

Everything you need to know before booking

How long is the programme?
The programme runs over 3 days. The online live option is delivered as a 3-day instructor-led virtual programme. The hybrid route includes live training plus a 1-hour discussion and assessment.
What are the delivery options?
You can choose an in-person live programme, a fully online live programme or a hybrid pathway with online learning and an in-person or online discussion and assessment session.
How much does the programme cost?
Online Live is US$1,995 excluding VAT. In-Person is US$2,295 excluding VAT. Early bird and corporate group pricing is available on request.
Will participants receive a certificate?
Participants completing the hybrid requirements receive a Certificate of Completion when all programme requirements are met.
Can NKO Training deliver this programme for a corporate team?
Yes. Team bookings and tailored corporate arrangements can be discussed directly with NKO Training.
Ready to close more opportunities with confidence?

Register your interest or discuss a team booking.

Speak with NKO Training about programme dates, delivery pathways and corporate pricing.